At various times operators, cleaners etc may need to enter the washrooms of the opposite sex in order to undertake their maintenance, cleaning or other duties. Where possible this is scheduled for outside business hours but this is not always possible. In order to avoid embarrassment and to allow staff and contractors to undertake their work in safety H&R has developed the following procedure that they are required to follow.
Staff will follow this procedure:
TenantsTenants are asked to respect the signs placed on washroom doors and not to embarrass staff and contractors by entering washrooms while staff of the opposite sex are working in them.
Remember many of our night time cleaning staff do not speak or read English well, if at all, so asking them to leave may not be feasible. If this causes an immediate problem phone security on 403-920-7000 and ask them to contact a cleaning supervisor.
Should you encounter staff and contractors not following these procedures please notify Tenant Services on 403-215-2371 or firstname.lastname@example.org providing the date, time and place where the incident happened. H&R will then investigate.